What are the advantages of registering for the MUGI system (MUGI private distretto)?
- On long-distance allenatore tickets purchased at Bilancia scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the ticket is purchased at the cedola office.
How do Rso register for the MUGI system?
Website (Access your account > Private sezione) / Mugi APP (My settings > Private dipartimento) Puro see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Puro do this, go to the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be ancora-mailed esatto you, and you can then log on and carry out most operations. Registration is per card (not a user), and the same personal scadenza given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or anche-mail us at
Once the card is registered with the system, has been topped up and has been all british casino sito web used at least once on a journey, the following operations can be carried out strada the Private Distretto: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys I have made?
Anyone wishing esatto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Reparto of the website. You can also check the last four movements and journeys made with the card at any top-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by e-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can Rso primo posto up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
- Indivisible public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren ticket machines and buono offices.
- Automatic sommita-up machines at the corriera stations mediante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic vertice-up machines at Augure of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, coraggio the private dipartimento of the website, providing you are a registered user.
How much credit can I load onto my card?
You can primo posto up from �5 to per maximum of �300, sopra multiples of �5. For on-line operations the maximum sommita-up is �100.
How and when do on-line vertice-ups become available for use?
On-line culmine-ups carried out before h are available from h the next day, and top-ups made after h take an supplementare day esatto become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Misurazione scontrino offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses durante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.