What are the advantages of registering for the MUGI system (MUGI private reparto)?
- On long-distance trainer tickets purchased at Misurazione scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the buono office.
How do Volte register for the MUGI system?
Website (Access your account > Private sezione) / Mugi APP (My settings > Private distretto) Puro see account movements, apice up cards and obtain receipts for non-transferable cards you must register as a user of the system. Onesto do this, go preciso the Private Distretto on the Uptown Pokies bonus senza deposito website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ed-mail address). Your password will be anche-mailed onesto you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal datazione given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out strada the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys I have made?
Anyone wishing preciso do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access preciso the Private Sezione of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.
Where can I top up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
- Insecable public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren tagliando machines and biglietto offices.
- Automatic vertice-up machines at the bus stations mediante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic vertice-up machines at Allee of Liberty 20, Donostia (on the angolo of Txurruka street).
- On-line, via the private reparto of the website, providing you are a registered user.
How much credit can Volte load onto my card?
You can primo posto up from �5 onesto a maximum of �300, mediante multiples of �5. For on-line operations the maximum apice-up is �100.
How and when do on-line vertice-ups become available for use?
On-line sommita-ups carried out before h are available from h the next day, and culmine-ups made after h take an insolito day sicuro become available. However, this type of sommita-ups must be activated on Lurraldebus coaches, city buses per Donostia, Irun, Errenteria and Zarautz, at Misurazione tagliando offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses durante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.